Privacy Policy
This Privacy Policy explains how Local Home Group, operated by LOCAL HOME GROUP LLC ("Local Home Group," "we," "us," or "our"), collects, uses, discloses, and protects information.
Information we collect
We may collect contact details, property information, inquiry content, communication preferences, and records of consent you provide. We also collect limited technical information needed to operate, secure, and improve the website.
How we use information
We use information to respond to inquiries, evaluate properties, schedule requested appointments, prepare or discuss potential offers, provide transaction updates, operate our services, maintain consent records, prevent fraud, and comply with law.
SMS privacy and consent records
SMS consent is optional, is collected through the separate unchecked consent box in our website chat widget, and is not a condition of purchasing property or services. We retain the consent choice, disclosure version, source page, and submission time so we can honor and document your preferences.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, messaging infrastructure, and communications delivery, is permitted only as needed to provide those services. All other use-case categories exclude text-messaging originator opt-in data and consent; that information will not be shared with any third parties.
Text-message choices
If you opt in, message frequency varies and message and data rates may apply. Reply STOP to end texts and HELP for help. We may send one confirmation after an opt-out request. Leaving the website chat consent box unchecked does not prevent you from submitting a question.
Phone calls and automated technology
SMS consent does not authorize automated or artificial-intelligence voice calls. If we use automated or AI-assisted voice technology, we will identify Local Home Group, provide any required disclosure, honor call opt-out requests, and rely on a separate lawful basis or authorization.
Sharing and service providers
We may share non-SMS information with vendors that host, secure, analyze, or support our services; professional advisers; transaction participants at your direction; and government authorities when required by law. Service providers may use information only to perform services for us.
Retention and security
We retain information only as long as reasonably necessary for the purposes described, including legal, dispute, and consent-record obligations. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
Your choices
You may ask to access, correct, or delete certain information, subject to legal exceptions. You may revoke communication consent at any time. For SMS, reply STOP; for help, reply HELP or contact us.
Contact us
LOCAL HOME GROUP LLC
St. Augustine, Florida 32084
dutty23@icloud.com